When registering for CodeScene you might get the following error on some occasions:
The first thing to check is if you are already registered with that particular email address or if there is extra space at the end.
Also, it could be that the problem is on the user side, in this scenario, you should follow these steps:
- enable debug logging (via CODESCENE_LOG_LEVEL=DEBUG)
- restart the container
- If you need help identifying the problem, you can create a support ticket and attach the logs
NOTE: Check out the article regarding how to find the logs: Where can I find the logs?
This will help to determine what is the particular issue from the user side that needs to be resolved to continue the process of registration.