CodeScene Support Hub
View My Tickets
Submit a ticket
FAQs
Getting Started
Tutorials
Installation
Announcements
FAQs
REST API
Code Health
Organizational Accounts
Code Coverage
On-prem
Cloud
Analysis
PR Integration
PM Integration
Tutorials
Support Hub Walkthrough
IDE & CLI FAQs
Release Notes
Back to home
CodeScene Support Hub
FAQs
Getting Started
Tutorials
Installation
Announcements
FAQs
REST API
Code Health
Organizational Accounts
Code Coverage
On-prem
Cloud
Analysis
PR Integration
PM Integration
Tutorials
Support Hub Walkthrough
IDE & CLI FAQs
Release Notes
FAQs
I receive an error when logging into Codescene using Azure AD
Exclusions in CodeScene
Team-Code Alignment scores
Knowledge Distribution scores
Why I still don’t see the Team-Code Alignment graph after updating teams?
What does commit pattern "none" mean?
Reusing a Teams/Developers Configuration
Why do not all users show up when adding them under groups?
What user roles are required to generate a PDF report?
What are Refactoring Recommendations?
Performed Refactorings: Explained
Minimize Developer On & Off-boarding risks
Supported Programming Languages
CodeScene’s 4 Factor Dashboard
How to find Retrospective Analysis?
Support for self-hosted GitLab
Organizing Teams/Developers - terminology explained
How to Clear All Browser Cache or for specific site?
The Backstage plugin
How do I view a list of my active authors?
Active Authors FAQs
The CodeScene's approach to test code vs application code
IP Addresses used by CodeScene
Is it possible to add developers to multiple teams?
How to delete the project?
How to re-authorize the CodeScene repositories application?
How to delete a repository?
How to solve the License Limitations Exceeded issue?
CodeScene's Parsing of GitLab CODEOWNERS File
How is 'author_contributions_fragmentation' calculated?
How to Resolve Email Report Sending Failures Due to Timeouts
Resolving the 'Two Developers Mapped to a Single Identity' Issue
How to handle authors with multiple names in CodeScene?
Why are new users asked to allow GitHub access to 'Organizations and Teams'?
How to handle Subscription, Trial, and Account Management issues?
Can I Anonymize Users in CodeScene After They Leave the Company?
Understanding Defect Count Measurement in CodeScene
Detecting Patterns in Code Comments
REST API
CodeScene REST API Documentation
Using CodeScene's REST API - On prem
Code Health
Why does CodeScene Show 'N/A' Code Health Score for Some Files?
Customizing Code Health Rules with .codescene/code-health-rules.json
Using Multiple Rule Sets in code-health-rules.json – How Rule Order Impacts Code Health Analysis
How is Code Health for a Team Calculated?
How is Code Health Calculated?
Adapt Code Health to Your Coding Standards
Code Health Scores
Examples of Code Health Quality Issues
Thresholds default values
Understanding Organizational Smells in Virtual Code Review
Configurable Code Duplication Criteria as Part of Custom Code Health
See more
Organizational Accounts
Understanding Collaborators in CodeScene
How to Create an Organizational Account?
Organizational Accounts FAQs
How to Invite Members to Your Organization?
Issue When Inviting Someone to CodeScene Cloud
How to Convert Your Individual Account to an Organizational Account?
How to Analyze Private Repos Owned by the GitHub Organization I'm a Member of?
How Can I Share My Account with My Colleagues?
See more
Code Coverage
Troubleshooting Code Coverage Issues in CodeScene
How to Check if Code Coverage Data is Uploaded for a Repository
Where to Find the .edn File for Code Coverage in CodeScene On-prem?
On-prem
How to Deploy CodeScene On-prem?
How to Enable OKTA Single Sign-on (SSO)?
Guidance for Smooth Performance of CodeScene Server
Deployment & System Requirements
Recommendations for Setting Up an External Database
What to Check if You Cannot Log in with a New License?
How to Activate an On-Premise License?
Configuring a Proxy Server for CodeScene
Migrating CodeScene On-Prem Data to a New Machine: What to Check
How to Import Analysis Results in CodeScene On-Prem?
What is the latest On-Prem version?
Where can I find the logs?
No git repositories found under your given directory
On-prem trial activation issue
The utilization of offline mode
How to add a self-signed certificate?
Error when customizing the certificate
How to Change Admins in CodeScene On-Prem?
Permission Error When Configuring CodeScene
Resolving 'No Valid Cloned Repositories' Error When Using Perforce Instead of Git
How to create and use Personal Access Tokens in CodeScene?
The codescene docker image: change of the codescene user UID and group GID
OAuth2 - What to check when updating a client's secret keys?
Account creation Invalid email error - CodeScene On-prem
See more
Cloud
How to Cancel my CodeScene Cloud Subscription?
How do You Update your Billing and Payment Information?
How do I Delete My CodeScene Account?
Supported Git Hosting Providers
How to change the Git account making PR comments?
Project Limitations for CodeScene Cloud Trial Accounts
How to Resolve Missing Repositories When Adding a Project in CodeScene?
What Happens to My Data and Projects After the CodeScene Trial Ends?
How to resolve OAuth token error?
See more
Analysis
Why is My Initial Analysis Taking a Long Time?
Analysing Different Branches of the Same Git Repository with CodeScene
Concurrent Analysis Runs
How CodeScene Counts Lines of Code?
PR Integration
Azure PR integration FAQs
On-Prem GitLab PR Integration: "Invalid url given"
Access Denied Error while enabling PR integration (Azure)
PR integration fails due to an invalid OAuth token
FAQ PR Integration - GitLab
Understanding Delta Analysis Results and Quality Gates in CodeScene
Configuring and Using Settings Presets for PR Integration
How do you disable email notifications for PRs?
Best practices for working with pull requests
See more
PM Integration
What is considered unplanned work?
How to handle a timeout error during PM analyses?
Ticket ID Pattern does not match Jira tickets
Explanation of the "Map commit to Pull Requests Issues" option
Changing ticket ID mapping
See more